Privacy policy
Important: This template is provided for educational purposes only and may require adaptations depending on the specific legal requirements applicable.
1. INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER
1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the processing of your personal data when using our website. Personal data is any data by which you can be personally identified.
1.2 The controller responsible for data processing on this website, in accordance with the General Data Protection Regulation (GDPR), is Clodagh Dublin, Dublin, Ireland, email: support@clodagh-dublin.com.
1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content, for example orders or enquiries sent to the controller. You can recognise an encrypted connection by the character string “https://” and the padlock symbol in your browser bar.
2. DATA COLLECTION WHEN VISITING OUR WEBSITE
When you use our website for information purposes only — that is, if you do not register or otherwise provide us with information — we only collect the data that your browser transmits to our server, known as “server log files”. When you visit our website, we collect the following data, which is technically necessary to display the website to you:
• Website visited
• Date and time of access
• Amount of data sent in bytes
• Source/reference from which you accessed the page
• Browser used
• Operating system used
• IP address used, if applicable in anonymised form
Processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files at a later stage if there are specific indications of unlawful use.
3. COOKIES
In order to make visiting our website attractive and to enable the use of certain functions, we use cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, meaning after you close your browser, known as session cookies. Other cookies remain on your device and allow us or our partner companies, known as third-party cookies, to recognise your browser on your next visit, known as persistent cookies.
When cookies are set, they collect and process certain user information, such as browser data and location, as well as IP address values.
In some cases, cookies are used to simplify the ordering process by saving settings, for example remembering the contents of a virtual shopping basket for a later visit to the website.
If personal data is also processed by individual cookies implemented by us, processing is carried out in accordance with Art. 6(1)(b) GDPR for the performance of the contract or in accordance with Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and an efficient, user-friendly design.
We may work with advertising partners who help us make our website more interesting for you. For this purpose, cookies from partner companies may also be stored on your hard drive when you visit our website, known as third-party cookies.
Note: You can configure your browser to inform you about the use of cookies and decide individually whether to accept them, or to exclude the acceptance of cookies in certain cases or in general. Please note that the functionality of our website may be limited if cookies are not accepted.
4. CONTACT
When you contact us, for example by contact form or email, personal data is collected. The data collected can be seen in the relevant form.
This data is stored and used exclusively for the purpose of responding to your request or contacting you and for the associated technical administration.
The legal basis for the processing of the data is our legitimate interest in responding to your request in accordance with Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis is Art. 6(1)(b) GDPR.
Your data will be deleted after final processing of your request, provided that there are no legal retention obligations to the contrary.
5. DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PERFORMANCE
In accordance with Art. 6(1)(b) GDPR, personal data will continue to be collected and processed when you provide it to us for the performance of a contract or when opening a customer account.
You may delete your customer account at any time by sending a message to the address stated above.
We store and use the data provided by you for the performance of the contract. Once the contract has been completed or your customer account has been deleted, your data will be blocked, taking into account tax and commercial retention periods, and deleted after these periods have expired, unless you have expressly consented to further use of your data.
6. USE OF YOUR DATA FOR DIRECT ADVERTISING
6.1 — Registration for our email newsletter
If you register for our email newsletter, we will regularly send you information about our offers. The only mandatory information required to send the newsletter is your email address.
We use the procedure known as double opt-in to send the newsletter. This means that we will only send you the newsletter once you have expressly confirmed that you agree to receive it.
You can unsubscribe at any time using the link included in the newsletter. After unsubscribing, your email address will be removed immediately from our mailing list.
6.2 — Newsletter for existing customers
If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar products or services by email.
Data processing is carried out solely on the basis of our legitimate interest in personalised direct advertising in accordance with Art. 6(1)(f) GDPR.
7. DATA PROCESSING FOR ORDER FULFILMENT
7.1 The personal data collected will be passed on to the transport company responsible for delivery, insofar as this is necessary for the delivery of the goods.
We will transmit your payment data to the financial institution responsible for processing the payment, insofar as this is necessary for payment processing. The legal basis for the transfer of data is Art. 6(1)(b) GDPR.
7.2 — Payment service providers
PayPal: When paying via PayPal, credit card via PayPal, direct debit via PayPal or — if offered — “purchase on account” or “payment by instalments” via PayPal, we transmit your payment data to PayPal (Europe) S.à.r.l. et Cie, S.C.A., Luxembourg.
SOFORT: When selecting the “SOFORT” payment method, payment processing is carried out by SOFORT GmbH, Germany, part of the Klarna Group.
8. REVIEW REMINDER
We use your email address to send you a one-time reminder to review your order, provided that you have given your express consent in accordance with Art. 6(1)(a) GDPR.
You may revoke your consent at any time by sending us a message.
9. USE OF SOCIAL MEDIA: SOCIAL PLUGINS
9.1 — Facebook Plugins (Shariff Solution)
Our website uses Facebook social plugins. To increase the protection of your data, these buttons are not integrated as unrestricted plugins, but only through an HTML link.
9.2 — Google+ Plugins (Shariff Solution)
Our website uses Google+ social plugins with the same Shariff solution based on HTML links.
9.3 — Instagram Plugin (Shariff Solution)
Our website uses Instagram social plugins. The same Shariff solution applies to protect your data.
10. ONLINE MARKETING
10.1 — Google DoubleClick
This website uses the Google DoubleClick online marketing tool. DoubleClick uses cookies to display relevant ads, improve performance reporting and avoid showing the same ad repeatedly.
10.2 — Google AdWords Conversion Tracking
This website uses the Google AdWords advertising programme and its conversion tracking. Processing is carried out on the basis of our legitimate interest in accordance with Art. 6(1)(f) GDPR.
11. WEB ANALYTICS SERVICES
Google Universal Analytics
This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies that allow the use of the website to be analysed.
This website uses Google Analytics exclusively with the “_anonymizeIp()” extension, which ensures anonymisation of the IP address.
12. RETARGETING / REMARKETING / PERSONALISED ADVERTISING
Facebook Custom Audience (Pixel)
This website uses the “Facebook Pixel” from Facebook Inc. If express consent is given, user behaviour may be tracked after viewing or clicking on a Facebook ad.
Google AdWords Remarketing
Our website uses Google AdWords remarketing functions to display interest-based advertising.
13. RIGHTS OF THE DATA SUBJECT
13.1 The applicable data protection legislation grants you extensive rights regarding the processing of your personal data:
• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to notification (Art. 19 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to withdraw consent (Art. 7(3) GDPR)
• Right to lodge a complaint (Art. 77 GDPR)
13.2 — Right to Object
If we process your personal data on the basis of our legitimate interest, you have the right to object to such processing at any time with effect for the future.
If you exercise your right to object, we will stop processing the affected data unless there are compelling legitimate grounds for continuing the processing.
If your personal data is processed for direct advertising purposes, you have the right to object at any time to the processing of your data for such purposes.
14. DURATION OF PERSONAL DATA STORAGE
The duration of personal data storage is based on the relevant statutory retention period, for example tax and commercial retention periods.
Once this period has expired, the corresponding data will be routinely deleted, provided that it is no longer required for the fulfilment or initiation of a contract and/or there is no legitimate interest in continuing to store it.
Clodagh Dublin
Dublin, Ireland
Email: support@clodagh-dublin.com